MBA (MGT) 8740 - Managing Continuous Improvement

3 Credits (3 Contact Hours)

How to initiate and lead change toward a total quality environment; basic tools of quality management; use of teams to achieve change; quality function deployment; ISO 9000; supplier development; and use of survey methods to track progress of change. May also be offered as MGT 8740. Preq: MGT 8030 or consent of instructor.